# Change the sender name and reply-to address

Source: https://help.testimonials.ltd/articles/change-sender-name-and-reply-to

To change who your request emails come from, open **Requests**, go to **Settings**, then **Sender**. You can set the name people see and where their replies go. The from address itself is a shared sending address and cannot be changed yet.

## Change the sender

1. Click **Requests** in the top menu.
2. Open the **Settings** tab, then **Sender**.
3. Under **Sends as (name recipients see)**, enter a name, for example "Lee" or "Lee from Acme". A real person's name usually gets more replies than a company name.
4. Under **Reply-to email**, enter the address where replies should go. Leave it blank to use your account email.
5. Optional: add a **Business address**. It is printed in the email footer and is recommended if you email customers in the US.
6. Save.

## About the from address

The **From address** is a shared sending address and is shown as read-only. Sending from your own domain is not available yet.

## Related articles

- [Send testimonial requests by email](https://help.testimonials.ltd/articles/send-testimonial-requests-by-email)
- [Write and manage request email templates](https://help.testimonials.ltd/articles/request-email-templates)
- [Request email limits and why some emails are not sent](https://help.testimonials.ltd/articles/request-email-limits)