# Reset your password or get a new confirmation email

Source: https://help.testimonials.ltd/articles/confirmation-or-reset-email-missing

To reset or change your password, go to [testimonials.ltd/forgot-password](https://testimonials.ltd/forgot-password), enter your email and click the link we send you. The reset link works for 1 hour.

## Reset your password

1. On the sign-in page, click the forgot password link, or go straight to [testimonials.ltd/forgot-password](https://testimonials.ltd/forgot-password).
2. Enter the email you signed up with and send.
3. Open the email and click the link within 1 hour.
4. Choose a new password of at least 8 characters.

![The testimonials.ltd forgot password page with an email field](https://cdn.kamaan.io/kamaan/sites/6ae9f4fdd5d9665f55c70200/images/testimonials-help-forgot-password.webp)

This is also the way to change your password while signed in.

## Signed up with Google?

You do not need a password. Click **Continue with Google** on the sign-in page.

![The testimonials.ltd sign-in page with email, password and Continue with Google](https://cdn.kamaan.io/kamaan/sites/6ae9f4fdd5d9665f55c70200/images/testimonials-help-login.webp)

## The confirmation email did not arrive

- Check your spam and promotions folders.
- Make sure you typed the right address.
- Confirmation links work for 24 hours. If yours expired, you see "Link invalid or expired." Sign in again to get a new one, or email support@testimonials.ltd.

## Related articles

- [Create your account and first space](https://help.testimonials.ltd/articles/create-your-account)
- [Activate your AppSumo deal](https://help.testimonials.ltd/articles/activate-appsumo-deal)
- [Where your data is stored and how to delete your account](https://help.testimonials.ltd/articles/data-storage-and-account-deletion)