Approve, reject or hide testimonials

New testimonials arrive in the Pending tab on the Testimonials page. Click Approve to show one in your widgets and on your Wall of Love, or Reject to keep it private. Only approved testimonials are ever shown publicly.

Approve a testimonial

1. Click Testimonials in the top menu.
2. Open the Pending tab.
3. Click Approve on the testimonial. It moves to Active and appears in your widgets and on your Wall of Love.

To handle many at once, select them and click Approve selected or Reject selected.

Reject or hide one

• To reject a pending testimonial, click the More actions button (three dots) next to Approve, then Reject.
• To take down a testimonial that is already live, change its status dropdown from Active to Rejected or Pending. It disappears from your widgets and wall.

Nothing is deleted when you reject. You can approve it again later from the Rejected tab.

The tabs

• Active: approved and public.
• Pending: waiting for you.
• Rejected: kept private.
• Almost left a review: people who started but did not send. See Follow up with people who almost left a review.
• All: everything.

Sort the list

Use the sort menu: Newest first, Oldest first, Highest rating, Lowest rating, Longest text or Shortest text.

Add one by hand

Click Add testimonial on the Testimonials page to add one yourself, for example one a customer sent you by email.

Related articles

• Organize testimonials with labels and stars
• Create and customize a widget
• Share your Wall of Love page