Follow up with people who almost left a review

The Almost left a review tab shows people who started your form, for example gave a star rating or began typing, but left before clicking Send testimonial. These drafts are private, never shown publicly, and are not part of your Pending queue.

See the list

1. Click Testimonials in the top menu.
2. Open the Almost left a review tab.

If nobody is there, you see “No near-misses right now.”

What happens if they come back

If the same person returns to the form in the same browser and sends it, their draft turns into a normal testimonial in Pending. You do not get a duplicate.

What to do with near-misses

• If you know who it is, send a short personal note with your form link. A friendly nudge often gets the testimonial.
• If many people stop at the same step, make your form shorter, for example by removing optional fields.

Related articles

• Approve, reject or hide testimonials
• Create a collection form
• Set up automatic reminders