Change the sender name and reply-to address

To change who your request emails come from, open Requests, go to Settings, then Sender. You can set the name people see and where their replies go. The from address itself is a shared sending address and cannot be changed yet.

Change the sender

1. Click Requests in the top menu.
2. Open the Settings tab, then Sender.
3. Under Sends as (name recipients see), enter a name, for example “Lee” or “Lee from Acme”. A real person’s name usually gets more replies than a company name.
4. Under Reply-to email, enter the address where replies should go. Leave it blank to use your account email.
5. Optional: add a Business address. It is printed in the email footer and is recommended if you email customers in the US.
6. Save.

About the from address

The From address is a shared sending address and is shown as read-only. Sending from your own domain is not available yet.

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